RETURNS & REFUNDS
RETURNS
You have 15 calendar days to return an item from the date you received it. To be eligible for a return,
Your item must be unopened and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
REFUNDS
NON-TRAINING RELATED ITEMS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
TRAINING CLASSES
Due to limited seating, we request that you submit your cancellation notice (written or verbal) as soon as possible so we can fill the class. Cancellations made 7 days or more in advance of the scheduled class will receive 100% refund. Cancellations made within 3-6 days in advance of the scheduled class will incur a 20% fee of the deposit (depending on the class, most classes require a $1000 deposit). For cancellations received less than 3 days prior to the scheduled class, the entire deposit or full payment will be transferred to a different date/time of the same class. There will be NO REFUND less than 3 days prior to the scheduled class.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
CLASS RETAKE PROMISE
If it is neccessary for you to retake the same class for whatever reason (relearn the materials, want to understand more...etc...), you are welcome to join with a very small fee to cover foods, facility charges. Just bring your kit, and pay a small fee and join.
If you have any question regarding our Return & Refund policy, please contact us via the below information
5851 D Westheimer Rd, Houston Texas 77057
CONTACT US
 Phone: 866-744-2769
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